Below, you will find instructions on the conditions and consequences of the legal right to cancel shipping orders.
Right of Revocation
You may cancel this contract within 14 days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party appointed by you and other than the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (COLOGNE First Trade GmbH, Gierlichsstraße 26, 53840 Troisdorf, Tel: +49 (0)2241 23401-0, Fax: +49 (0)2241 23401-99, E-Mail: email@example.com) via a clear declaration (e. g. a letter sent by post or e-mail) of your decision to cancel this contract. You may use the attached sample cancellation form; however you are not obliged to do so.
If notification of the exercising of the right of cancellation is sent on time, this shall be sufficient to comply with the cancellation period.
Consequences of cancellation
If you cancel this contract, we shall refund to you any payments received from you, (with the exception of any additional costs incurred by you choosing a type of delivery other than the standard, cheapest delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. We use the same means of payment for this refund as you used in the original transaction, unless something else has been explicitly agreed with you; under no circumstances will you be charged any fees because of this refund. We may refuse a refund until we have received the goods back again or until you have demonstrated that you have returned the goods, depending on which is the earlier date.
You must return or hand over the goods immediately and in any case at the latest within fourteen days from the day, on which you notify us of the cancellation of this contract, to (COLOGNE First Trade GmbH, Gierlichsstraße 26, 53840 Troisdorf, Tel: +49 (0)2241 23401-0, Fax: +49 (0)2241 23401-99, E-Mail: firstname.lastname@example.org). The period is deemed observed if you send off the goods before expiry of the period of fourteen days. You are responsible for the cost of return shipping.
You may only be liable for damages for deterioration of the goods, insofar as the deterioration is attributable to handling of the goods, which goes beyond examining the characteristics and functionality.
The right of cancellation does not exist for the following contracts:
Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.